Customer Contact Solutions

We have extensive experience in building the customer contact centers including automation of most of the mundane tasks to make best use of the customer support agent’s valuable time, to attend to more critical calls. Our services are tailored to the unique requirements of each customer. Our IVR solution is based on the open standards such as VoiceXML & SIP and can be easily integrated with any PBX platform, including the well known open source PBX - Asterisk.


We are experts in integrating the traditional telephony technology with the state of the art IP telephony that makes best use of the existing equipment and reduces the over all cost of setting up a technology center.


 



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